Privacy Policy

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:
Einzelunternehmen S. Abdouramane
Owner: S. Abdouramane
Kasernenstraße 11, 21073 Hamburg, Deutschland
Email: info@esa-im-export.com
Phone: +49 176 564 726 85

2. General information on data processing

We process personal data of our users only to the extent necessary to provide a functioning website along with our content and services. The processing of personal data regularly only takes place with the consent of the user or on the basis of a legal permission (Art. 6 (1) GDPR), in particular where processing is necessary for the performance of a contract or pre-contractual measures (lit. b) or to safeguard legitimate interests (lit. f).

3. Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the accessing computer system (including IP address, date and time of access, browser and operating system used, page accessed). This data is processed exclusively to ensure smooth operation and to evaluate system security (Art. 6 (1) lit. f GDPR) and is not merged with other data sources.

Our hosting and service provider processes this data on our behalf as part of a data processing agreement (Art. 28 GDPR).

4. Contact form

If you send us enquiries via the contact form, the information you provide, including the contact details you give, is stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent, except to the email provider used to deliver your enquiry.

The processing of this data is based on Art. 6 (1) lit. b GDPR, insofar as your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR), where this has been obtained.

The data you enter in the contact form remains with us until you ask us to delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been fully processed). Mandatory statutory retention periods, in particular commercial and tax-related ones, remain unaffected.

5. Sending via email and external service providers

To send enquiries submitted via the contact form, we use an email service provider (IONOS SE). The website itself is hosted by an external provider (Netlify). Both providers process data exclusively on our behalf under data processing agreements pursuant to Art. 28 GDPR and solely for the purposes stated here.

6. Cookies and local storage

This website does not use tracking or analytics cookies. For technical reasons, we only store your selected language preference in your browser's local storage (localStorage) so that you don't have to select a language again on a repeat visit. This information never leaves your device, is not transmitted to us or any third party, and is not used for any form of user analysis. You can delete this information at any time via your browser settings.

7. Your rights

You have the right at any time to:

• request information about your personal data processed by us pursuant to Art. 15 GDPR,
• request the immediate correction of inaccurate data pursuant to Art. 16 GDPR,
• request the deletion of your data pursuant to Art. 17 GDPR, insofar as no statutory retention obligation applies,
• request the restriction of the processing of your data pursuant to Art. 18 GDPR,
• receive your data in a structured, commonly used and machine-readable format pursuant to Art. 20 GDPR,
• revoke consent already given, with future effect, at any time pursuant to Art. 7 (3) GDPR,
• lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR.

8. Right to object

Insofar as your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) lit. f GDPR, you have the right to object to the processing of your personal data, provided there are grounds arising from your particular situation.

9. SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of your browser changes from "http://" to "https://".